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FAQ
Access
Where's the castle entrance ?
The main entrance to the Château de Versailles is via the Cour d'Honneur.
How do I get to the Palace by public transport ?
There are three train stations in Versailles. The closest and most convenient stop is the Versailles Château Rive Gauche. Purchase a train pass from any ticket office at the metro stations and take the RER C line to get to the Versailles Château-Rive Gauche stop.
You can return to Paris by train that also departs from the same stop. The last train from Versailles Rive Gauche railway station departs at 11:55 PM.
Pro Tip: Buy a return train ticket at the beginning of the day to avoid the long lines at the station in the evening. Round trip tickets cost 7.00€ per person.
Is there on-site parking ?
The Place d'Armes parking lot is available at a charge or free of charge for those with proof of reduced mobility.
How long do I have to wait to enter the castle ?
Queues can last up to 2 hours in high season, but with Versailles Tickets, you get priority access to the palace.
Our Versailles tickets offers
What are the different ticket offers to visit the Versailles Palace ?
To visit the Versailles Palace with Versailles Tickets, you can choose between :
A guided tour of the Versailles Palace from Versailles,
A guided tour of the Versailles Palace from Paris,
A half day audio guided tour of the Versailles Palace from Paris with 10 languages available,
A private guided tour of the Versailles Palace in a small group from Paris
Are guided tours with priority access of the Versailles Palace available ?
Yes, we offer guided tours that give you access to the castle, gardens and ponds without having to queue.
What languages are the audio guides available in ?
Audioguides at the Versailles Palace are available in 10 languages: Spanish, Mandarin, English, French, German, Italian, Japanese, Korean, Portuguese and Russian.
Questions about Versailles Tickets
With our guided tours, we take care of you from A to Z (with or without transport).
You can ask our Versailles experts guides any questions you may have.
What happens if I'm late ?
Late arrivals are not tolerated. Please arrive at least a quarter of an hour before your scheduled departure time (in Paris or in Versailles, depending if the transport is included or not).
How far in advance can I buy my tickets ?
You can buy your Versailles Palace tickets up to 3 months in advance.
What is the cancellation policy for the Versailles Palace tickets ?
Cancel up to 24 hours before departure
Am I allowed to take photos during my visit ?
In the halls, photography without flash is permitted; selfie poles are prohibited. Photography in temporary exhibitions is forbidden, except in exceptional circumstances. The use of drones is prohibited. Only professional drones are authorized, subject to a declaration to the Prefecture and the agreement of the Château de Versailles, with proof of professional insurance covering the risks. It is also forbidden to take photographs for professional purposes without prior authorization.
On-site experience
What restoration options are available at the Palace ?
There are several fine establishments in the vicinity of the château. If you prefer to pack a picnic lunch, you can find a spot in the park beyond the Versailles gardens and enjoy your meal there.
What day of the week is the least crowded at the Versailles Palace ?
The Palace of Versailles is closed on Mondays, so Sundays and Tuesdays are typically packed with visitors. So, Wednesday and Thursday are the least crowded days to visit the palace. However, the garden’s fountains are only open the other four days a week, so you’ll miss out on a fountain show if you visit on Wednesday or Thursday.