Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

Access to Versailles Palace

  • Where is the Versailles castle's entrance ?

    The main entrance to the Château de Versailles is via the Cour d'Honneur.

  • How do I get to the Versailles Palace by public transport ?

    There are three train stations in Versailles. The closest and most convenient stop is the Versailles Château Rive Gauche. Purchase a train pass from any ticket office at the metro stations and take the RER C line to get to the Versailles Château-Rive Gauche stop.

    You can return to Paris by train that also depart from the same stop. The last train from Versailes Rive Gauche railway station departs at 11:55 PM.

    Pro Tip : Buy a return train ticket at the beginning of the day to avoid the long lines at the station in the evening. Round trip tickets cost 7.00€ per person.

    See more :

  • Is there on-site parking in Versailles ?

    The Place d'Armes parking lot is available at a charge or free of charge for those with proof of reduced mobility.

  • How long do I have to wait to enter the castle of Versailles ?

    Queues can last up to 2 hours in high season, but with Versailles Tickets, you get priority access to the palace.

Our Versailles Tickets offers

  • What are the different ticket offers to visit the Versailles Palace ?

    To visit the Versailles Palace with Versailles Tickets, you can choose between :

    • A guided tour of the Versailles Palace from Versailles,
    • A guided tour of the Versailles Palace from Paris,
    • A half day audio guided tour of the Versailles Palace from Paris with 10 languages available,
    • A private guided tour of the Versailles Palace in a small group from Paris
  • Are guided tours with priority access of the Versailles Palace available ?

    Yes we offer guided tours that give you access to the castle, gardens and ponds without having to queue.

  • What languages are the Versailles Palace audio guides available in ?

    Audioguides at the Versailles Palace are available in 10 languages : Spanish, Mandarin, English, French, German, Italian, Japanese, Korean, Portuguese and Russian.

  • Do you have child rates for Versailles Tickets ?

    Yes we do have child rates for Versailles Tickets.

    They are for 2-12 year olds.

Questions about Versailles Tickets

  • What happens if I'm late to my Versailles tour?

    Late arrivals are not tolerated. Please arrive at least a quarter of an hour before your scheduled departure time (in Paris or in Versailles, depending if the transport is included or not).

  • How far in advance can I buy my Versailles tickets ?

    You can buy your Versailles Palace tickets up to 3 months in advance.

  • What is the cancellation policy for the Versailles Palace tickets ?

    Cancel up to 24 hours before departure by contacting or calling +33144556000

  • Am I allowed to take photos during my visit in the castle?

    In the halls, photography without flash is permitted; selfie poles are prohibited. Photography in temporary exhibitions is forbidden, except in exceptional circumstances. The use of drones is prohibited. Only professional drones are authorized, subject to a declaration to the Prefecture and the agreement of the Château de Versailles, with proof of professional insurance covering the risks. It is also forbidden to take photographs for professional purposes without prior authorization.

  • Where is the meeting point of my Versailles tour ?

    If you booked a tour with transport, your meeting point is THE OUTSIDE OF HOTEL PULLMAN PARIS TOUR EIFFEL, at least 20 minutes before the departure time.


    From July 19 to September 8, 2024, due to Olympic Games restrictions your meeting point will be different if your tour is in between these dates. Make sure you read your voucher right.

    The new meeting point is 26 boulevard Auguste Blanqui 75013 PARIS.

On-site experience in Versailles

  • What restoration options are available at the Palace ?

    There are several fine establishments in the vicinity of the château. If you prefer to pack a picnic lunch, you can find a spot in the park beyond the Versailles gardens and enjoy your meal there.

  • What day of the week is the least crowded at the Versailles Palace ?

    The Palace of Versailles is closed on Mondays, so Sundays and Tuesdays are typically packed with visitors. So Wednesday and Thursday are the least crowded days to visit the palace. However, the garden's fountains are only open the other four days of the week, so you'll miss out on a fountain show if you visit on Wednesday or Thursday.

Versailles Palace History

  • Where is the palace of Versailles ?

    The Palace of Versailles is located in Versailles, a city in the Île-de-France region of France.

  • Who built and designed the palace of Versailles ?

    The Palace of Versailles was built and designed primarily by architect Louis Le Vau, landscape architect André Le Nôtre, and painter and decorator Charles Le Brun. However, the project evolved over several decades and involved various architects, artists, and craftsmen under the patronage of French kings, notably King Louis XIV.

  • How far is the palace of Versailles from Paris ?

    The Palace of Versailles is approximately 20 kilometers (about 12 miles) southwest of Paris. It's a relatively short distance and can be easily reached from the center of Paris by various means of transportation, such as train, bus, or car.

  • How many rooms are in the palace of Versailles ?

    The Palace of Versailles contains a vast number of rooms, totaling around 2,300 rooms. These include not only living quarters for the royal family and their courtiers but also ceremonial rooms, galleries, offices, and other functional spaces. It is one of the largest palaces in the world and is famous for its opulent architecture and grandeur.